With 20+ years of experience in the Supply Chain industry, we provide a variety of end-to- end enterprise mobility solutions, which include services, hardware, software, and support. Our experts have an extensive knowledge in field mobility, barcoding, mobile data capture solutions, printing and labelling, mobile data analytics, RFID and IOT solutions designed to accelerate processes and increase performance.
Asset Tracking and Management
QSG offers asset tracking and management solutions for several industries including Transportation, Logistics, Field Services, Retailers, Manufacturers, Distributors, and Healthcare providers. Our solutions are designed to track and trace IT equipment, mobile devices, inventories, tools, and any assets deemed valuable.
Our customers typically contact us to deploy solutions such as data collection, wireless networks, smart lockers, RFID solutions, yard tracking, and many others. We basically help companies:
- Reduce downtime and enhance enterprise asset visibility;
- Ensure operations and supply chains are cost-effective, efficient and productive;
- Reduce human errors and improve employee accountability;
- Access business critical information on demand;
- Reduce shortages
Tracking the performance of mobile assets such as handheld electronics, scanners, radios or mobile computers is a challenging task in stores, distribution centers or warehouses. For this reason, we recently partnered with Apex Supply Chain Technologies to offer our customers a secure cloud-based analytics and management solution that helps:
- Eliminate the manual management of the checkout and check-in process
- Increase productivity by streamlining the distribution process
- Automatically manage your assets at strategic locations conveniently placed around your facility
- Reduce replacement costs for missing equipment
- Manage compliance, calibration, certification and warranty items
In a highly competitive environment, delivering performance and providing exceptional customer service is essential. We can help. Our mobility solutions combine robust and reliable software, handheld computers, services and printers to bring speed and accuracy in order fulfillment and delivery. They are customizable and scalable; designed for mobile workers.
Our solutions include:
- Sales force automation
- Field service automation
- Payment processing
- In transit inventory management
- Route planning
- Direct store delivery
- Proof of delivery
Route planning solutions help fleets optimize their deliveries while minimizing pick-up and delivery errors. The handheld computer signature and the immediate cellular communication of the proof of delivery with the delivery location and date stamp are key features that facilitate the transfer of data between truckers, dispatchers, customer service and administration.
Direct Store Delivery (DSD)
Our DSD solutions will streamline the order-to-cash cycle and make sure field workers are more efficient with their mobile sales and delivery processes. Retailers use our DSD tools to optimize replenishments, improve customer service, increase revenues, minimize errors, and lower inventory levels.
Proof of Delivery (POD)
POD information contains a variety of real-time transaction details, such as purchase orders, invoices, shipping details, product specifications, and price quotes. Our solutions include barcode scanning capabilities, signature capture, date/time stamp with GPS data and pictures to document the status of goods. Designed to increase confidence, they also eliminate paperwork, increase the number of driver stops in a day, and accelerate invoicing /billing operations while increasing driver efficiency.
Internet of Things
Internet of things (IoT) is the internetworking of physical devices, assets, buildings and items embedded with electronics, software, sensors, actuators, and network connectivity that enables objects to collect and exchange data. IoT allows for objects to be sensed and/or controlled remotely across network infrastructures, creating opportunities to improve efficiency, accuracy and gain economic benefits.
IoT enables us to automate businesses with intelligent solutions that integrate mobile alerts and notifications, which in turn help companies make informed business decisions, streamline processes, reduce costs, improve quality and increase profitability.
There are several IoT solutions on the market, both in B2B and B2C verticals, including temperature monitoring, tracking and tracing of assets of supply chains, and smart solutions for trucks ensuring real-time monitoring of shipped goods. Increasingly, IoT solutions are furthermore integrated as a risk management platform to prevent water leakage in residential or commercial buildings that cannot be insured. At QSG, we will help you gain visibility on your performance and become more proactive / predictive on a day-to-day basis.
Mobile Data and Analytics
Data analytics goes a long way to measure and monitor assets, consumer behavior, sales, operations and it gives companies real-time visibility on their performance at every step of their supply chain; from distribution center to stores to call centers. Mobile Data Analytics also provide dynamic dashboards to make quick decisions that will improve productivity, sales and profitability. With data analytics, managers can now leverage information to make real-time decisions. For instance, by looking at retail store traffic patterns and collecting customer data, merchants are now able to better understand their shoppers’ wants, needs and preferences.
Our analytics solutions will provide tools you need to:
- Put the right product in the right place for the right audience
- Create personalized shopping experience and marketing campaigns
- Implement loyalty programmes for customer rewards and gain data insights
- Optimize in-store product placing and merchandising
- Align staff schedules and task assignments to improve customer service
- Increase traffic generated by store windows and displays
- Optimize warehouse usage by monitoring empty shelve spaces
- Enhance end-to-end visibility to better measure the impact of an incident in one part of the business into others
Networks & Security Architecture
Companies deploy wireless solutions to accelerate their growth, manage mission-critical systems and data, and they need robust, reliable and secure network infrastructures to operate their supply chains. At QSG, our certified wireless engineers are trained to ensure your network can securely connect and transfer data from all types of equipment, such as handheld computers, tablets, vehicle mount units, fixed and mobile printers, wearables, voice picking terminals or RFID solutions.
Our infrastructures include a complete set of components, such as backbones, operating systems, databases and management tools. Our deployments are designed to ensure high-levels of security standards are met to prevent intrusion, to secure payment transactions and to facilitate critical data exchanges.
Whether you have a production plant, a warehouse, a loading yard, an office space or a combination of all these spaces, we have network solutions that will meet your business needs while respecting your budget. We offer:
- Network infrastructure design and WIFI consulting
- Wireless site surveys
- Network installation and programming
- Network switches and controllers
- Access points, for indoor or outdoor environments
- Local or Cloud server hosting
- Analytical data collection and reporting
- Support and Maintenance